Privacy Policy
eData Business Media Group Property Management Privacy Policy
Effective Date: May 19, 2025
1. Introduction
eData Business Media Group (“eData,” “we,” “us,” “our”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our Property Management platform (“Platform”).
2. Information We Collect
2.1 Personal Data You Provide
Account Information: Name, email, phone number, mailing address, company name, payment details.
User Content: Tenant applications, lease documents, maintenance requests, and other files you upload.
2.2 Automatically Collected Data
Usage Data: IP addresses, browser type/version, pages visited, login/logout timestamps, feature usage.
Device & Technical Data: Device identifiers, operating system, network information.
2.3 Third‑Party Sources
Integrations & Partners: Data from credit‑check providers, payment gateways, marketing integrations (e.g., Plaid, Equifax) when you enable those services.
3. How We Use Your Information
Platform Delivery: To authenticate, process payments, and provide core property‑management features (leasing, accounting, maintenance).
Support & Communication: To respond to inquiries, send service notifications, updates, and security alerts.
Analytics & Improvement: To monitor usage, detect issues, and enhance Platform performance and features.
Compliance & Legal: To comply with laws, protect rights, and enforce our Terms.
4. How We Share Your Information
Within Our Organization: Accessible to employees and contractors who need it to perform their duties.
Service Providers: Credit‑check agencies, payment processors, hosting providers—only to the extent necessary to deliver the Services.
Legal & Safety: If required by law, or to protect eData’s rights, safety, or property, or that of users or the public.
Business Transfers: In connection with a merger, acquisition, or sale of assets—users will be notified and given choice where required.
5. Cookies & Tracking Technologies
We use cookies, web beacons, and similar tools to:
Maintain session state and preferences.
Understand user behavior and improve our Platform.
You can manage cookie settings in your browser; disabling cookies may affect functionality.
6. Data Security
We employ administrative, technical, and physical safeguards (encryption in transit and at rest, firewalls, access controls) to protect your data.
However, no method is 100% secure; please notify us immediately of any suspected breach.
7. Data Retention & Deletion
Retention: We retain Customer Data as long as your account is active or as needed to provide the Services.
Deletion: Upon account cancellation, we’ll disable access and, after 30 days, permanently delete your data unless legal obligations require otherwise. You may request data export anytime.
8. Your Rights & Choices
Access & Correction: You can view and update your personal profile and account settings.
Data Portability: Request a copy of your data in a machine‑readable format.
Deletion: Request deletion of your personal data (subject to legal obligations).
Marketing Opt‑Out: Unsubscribe from promotional emails via the link in any email or by contacting us.
9. Children’s Privacy
Our Platform is intended for business users only. We do not knowingly collect information from children under 16. If you believe we have any such data, please contact us for removal.
10. International Transfers
Your data may be processed and stored in servers located in the United States or other countries. By using our Platform, you consent to transfers to jurisdictions with potentially different data‑protection laws.
11. Third‑Party Links
Our Platform may include links to external websites or services. We are not responsible for their privacy practices—please review their policies separately.
12. Updates to This Policy
We may update this Privacy Policy periodically. We’ll post the new version with a revised “Effective Date.” Continued use after changes indicates acceptance.
13. Contact Us
For questions or to exercise your rights, contact:
Privacy Officer
eData Business Media Group